Fast, Safe & Easy Way to Send Money in Minutes*
Sonora bank has partnered with Zelle® to give you a fast, safe and convenient way to send and receive money with friends, family and others you trust directly from your Sonora Bank account.
Whether you're splitting a meal, paying your share of rent or a trip, sending a birthday gift, or reimbursing a friend, Zelle® makes it simple to send money in minutes. No extra downloads. No separate accounts. No waiting for days for the funds to clear.
How Zelle® Works for You
Because Zelle® is built right into Sonora Bank online and mobile banking, you can send money using just an email address or U.S. mobile number—quickly and securely, wherever you are.
With over 100 million enrolled users nationwide, you can send money to friends and family even if they don’t bank with Sonora Bank, as long as their financial institution also offers Zelle®.
Simple: Login to your account (online or through your mobile app). Select Send Money with Zelle® and enroll using your email or U.S. mobile number. 
Convenient: Send or receive money right from your phone with friends, family and people you know and trust.*
Fast: Funds typically arrive in minutes.*
Secure: Equipped with the security you trust from Sonora Bank.
Ready to Enroll?
You already have access to Zelle® through online banking. Login here:
You also have access to Zelle® in the Sonora Bank mobile app. Download today:
Enroll with Zelle® in three simple steps:
- Login to your account.
- In the main menu, select Transfer and Pay. Then, Send money with Zelle®.
- Enroll your email address or US mobile number.
You're ready to start sending and receiving money with Zelle®! These transactions will show up in your account activity so you can easily keep track of your money. Next time you need to send money, use Zelle®!
Frequently Asked Questions
how do i use Zelle®?
You can send, request, or receive money with Zelle®. To get started, log into the Sonora Bank app. In the main menu, select "Transfer and Pay". Then "Send money with Zelle®".
To send money using Zelle®, simply select someone from your mobile device's contacts (or add a trusted recipient's email address or U.S. mobile number), add the amount you'd like to send and an optional note, review, then hit "Send." The recipient will receive an email or text message notification via the method they used to enroll with Zelle®. Money is available to your recipient in minutes if they are already enrolled with Zelle®.
To request money using Zelle®, choose "Request," enter their enrolled email address, U.S. mobile number or Zelle® tag, confirm the recipient is correct and tap "Request."
To receive money, just share your enrolled email address or U.S. mobile number with a friend and ask them to send you money with Zelle®. If you have already enrolled with Zelle®, you do not need to take any further action. The money will be sent directly into your SONORA BANK account, typically within minutes.
If someone sent you money with Zelle® and you have not yet enrolled with Zelle®, follow these steps:
- Click on the link provided in the payment notification you received via email or text message.
- Select SONORA BANK.
- Follow the instructions provided on the page to enroll and receive your payment. Pay attention to the email address or U.S. mobile number where you received the payment notification - you should enroll with Zelle® using that email address or U.S. mobile number to ensure you receive your money.
Is my information secure?
Keeping your money and information secure is a top priority for Sonora Bank. When you use Zelle® within our mobile app, your information is protected with the same technology we use to keep your account safe.
Who can i send money to with Zelle®?
Zelle® is a great way to send money to family, friends, and people you are familiar with such as your personal trainer, babysitter or neighbor.*
Since money is sent directly from your account to another person's bank account within minutes*, Zelle® should only be used to send money to friends, family and others you trust.
If you don't know the person or aren't sure you will get what you paid for (for example, items bought from an online bidding or sales site), you should not use Zelle®. These transactions are potentially high risk (just like sending cash to a person you don't know is high risk).
what if i want to send money to someone whose bank or credit union doesn't offer zelle®?
As of March 31, 2025, all users must be enrolled through one of the more than 2,300 banks and credit unions that offer Zelle® in order to send and receive money. The list of participating financial institutions is always growing. You can find the updated list of participating banks and credit unions live with Zelle® at Zelle.com. If their bank or credit union is not listed, we recommend you use another payment method at this time.
does Zelle®offer purhcase protection?
Neither Sonora Bank nor Zelle® offers purchase protection for payments made with Zelle® - for example, if you do not receive the item you paid for, or the item is not as described or as you expected. Only send money to people and small businesses you trust and always ensure you've used the correct email address or U.S. mobile number when sending money
i've been a victim of a scam. who should i contact?
Please contact our customer support team at 800-898-1888. Qualifying imposter scams may be eligible for reimbursement.
can i use Zelle® internationally?
In order to use Zelle®, the sender and recipient's bank or credit union accounts must be based in the U.S.
can i reverse or cancel a payment?
No, Zelle® payments cannot be reversed.
You can only cancel a payment if the person you sent money to hasn't yet enrolled with Zelle®. To check whether the payment is still pending because the recipient hasn't yet enrolled, you can go to your activity page, choose the payment you want to cancel, and then select "Cancel This Payment". If you do not see this option available, please contact our customer support team at 800-898-1888 for assistance with canceling the pending payment.
If the person you sent money to has already enrolled with Zelle® through their bank or credit union's mobile app or online banking, the money is sent directly to their bank account and cannot be canceled. This is why it's important to only send money to people you know and trust, and always ensure you've used the correct email address or U.S. mobile number when sending money.
If you sent money to the wrong person, please immediately call our customer support team at 800-898-1888 to determine what options are available
are there any fees to send money using zelle?
No, Sonora Bank does not charge any fees to use Zelle® in our mobile app. However, your mobile carrier's messaging and data rates may apply.
* To send or receive money with Zelle®, both parties must have an eligible checking or savings account. Transactions between enrolled users typically occur in minutes.
Message and data charges may apply. Check with your mobile carrier for details.
Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
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