Everyone's hands are in

Careers

It's not just a job, it's a way of life. 


What separates Sonora Bank from the competition are the people inside--our team members. Our focus is to make sure that everyone who interacts with Sonora Bank has access to the best in customer service. And, we are looking for talented individuals who are passionate about helping others, hardworking and friendly to join us in our journey. 

Our Commitment

Employee serving in the community

At Sonora Bank, we believe in giving back to the communities where we live and work. When you join the Sonora Bank family, you will become part of a team that genuinely cares about making our communities a better place. Each year, the Sonora Bank team volunteers thousands of hours in our local communities. In addition, we are proud to provide significant funding to local organizations and charities. 





Our Values

Female customer using car charging station
Safety of each other, our customers and the assets we are entrusted with
Integrity in how we work with each other, our customers and the communities where we operate
Diversity & Inclusion creating a culture that welcomes and respects all employees and customers and where everyone feels included
Open Work Environment that welcomes and encourages ideas and differing opinions without fear of retaliation
Customer Service that goes above and beyond to welcome customers to our Bank and treat them with respect and dignity at all times
Environment is considered, and included, in the way we conduct our business and the way we work to minimize our footprint

Explore Sonora Bank Job Opportunities

If you are looking for a place where you can make an impact, check out one of the great opportunities listed below!
Location: Boerne, New Braunfels, San Angelo
Reports to: Operations Officer

Summary

Call Center Representatives deliver quick reliable service by actively listening to customers request for service and working to troubleshoot and resolve customer issues in a timely manner. In addition, they help customers protect their accounts by reviewing suspicious activity reissuing compromised debit and credit card and maintaining confidentiality. 

Major Duties/Responsibilities
  • Provide customer service primarily by phone to external customers by responding to balance inquiries, debit card, online banking, bill pay and deposit account questions and issues, and other requests for assistance.
  • Supports the products and services of the bank by interfacing with other departments and employees in positive friendly attitude to ensure timely and effective customer service.
  • Performs various operations functions and special projects as needed from time to time and assists others to complete tasks and work assignments.
  • Process stop payment request, address changes, modify account profile information, etc.
  • Process returned mail. Place check orders.
  • Process online banking and bill pay requests.
  • Process and fulfill requests for account research.
  • Support internal staff regarding department products and functions.
  • Responsible for Social Security Administration electronic verification of deposits.
  • Assist with other Verification of Deposit request.
  • Perform debit card maintenance as requested by customer and document approval.
Qualifications
Education and Experience
  • High school education or equivalent is required.
  • Minimum of two years previous banking or customer service experience preferred.
Knowledge, Skills and Abilities
  • Must be able to multi-task.
  • Good listener, must have excellent organizational, writing, communication and telephone skills.
  • Able to make decisions with minimum supervision.
  • Highly reliable with the ability to maintain regular attendance and punctuality.
  • Aptitude for issue identification and problem solving.
  • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent.
  • An aptitude for conflict resolution and problem solving.
  • The ability to demonstrate good judgement when making decisions involving account inquiries and problem resolution.
  • Excellent interpersonal skills and the ability to build relationships with your team and customers.
  • Bilingual Spanish – Beneficial
Work Environment
  • Ability to operate office machines and equipment, such as personal computers, printers, copy machines, fax machines, calculators, and telephones.
  • Ability to communicate clearly with customers, co-workers, and others both in-person and on the telephone.
  • Work activities involve combinations of sitting/standing for extended periods up to 5 hours at a time, kneeling, bending, pushing, lifting, and carrying.
  • Ability to perform repetitive finger, hand and arm movement.
  • Must be able to work under pressure and exhibit good judgment in making decisions pertaining to the overall health of the bank and its employees.  
NOTE: This job description is not intended to be all-inclusive. An employee will also perform other reasonably-related job responsibilities as assigned by management as required. Sonora Bank reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.
 
Ready to build your future with Sonora Bank? Send your resume and cover letter to hr@sonorabank.com. 


Sonora Bank provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. In addition to federal law requirements, Sonora Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Location: Boerne
Reports to: Chief Credit Officer

Summary

Handling the entire documentation workflow on commercial loans (including real estate) from initial disclosure through closing and correspondence with all parties involved. Additionally, responsible for the preparation of other commercial loan documents, payment extensions, and loan renewal/modifications agreement.  Will also be responsible for the booking of loans into the core system (Jack Henry) after the loan documents have been executed. 

Major Duties/Responsibilities
  • Review loan presentation for proper approval and completion, including supporting documentation.
  • Determine borrower and guarantor legal classification and review appropriate entity documents.
  • Ensure all pre-funding requirements and exception waivers are obtained, ensuring compliance with any pre-funding requirements.
  • Ensure compliance with policies and procedures related to loan documents as detailed in the Loan Policy.
  • Generate appropriate disclosures as required by law.
  • Coordination of all required documentation preparation, data gathering and customer contact workflow through closing, including title company and attorney correspondence.  There is no direct borrower contact.
  • Provide a high level of lender branch service, timely review and competitive turnaround times for all loan closings.
  • Perform other duties as requested by management.
Qualifications
Education and Experience
  • High school education or equivalent is required.
  • At least one year of work experience in the banking or credit union industry.
  • Excellent interpersonal and communications skills are required.
  • Must demonstrate a high level of attention to detail, inductive reasoning and high accuracy using computer systems to enter large volume of complex information is required.
  • Able to function effectively at a high volume, in a time sensitive environment is required.
  • Must be self-educating and able to work with little direct supervision is required.
  • Extensive complex Commercial and Commercial RE documentation and closeout workflow experience, including interim construction and land development is preferred.
  • Previous commercial loan experience is also preferred.
  • Experience in using automated document preparation software is preferred.
  • Provide loan research for lenders when called upon.
  • Balances various accounts.
  • Keying daily work received from the branches
  • A working knowledge of loan documents and disclosures insuring prior to loan closing that loan documentation is accurately prepared. Additionally, order title work and appraisals.  
 Skills
  • Proficiency in Excel and Word.
  • Knowledge of operating system Jack Henry is a plus.
  • Ability to communicate clearly in both written and oral forms.
  • Must be highly motivated, responsible and able to work under pressure.
  • Attention to detail and accuracy is essential.
  • Must possess good interpersonal skills and be able to communicate effectively.
  • Must be able to work within a team environment.
  • Above average computer skill dealing with Microsoft suite of products.
  • Regular and punctual attendance is required.
Work Environment
Position requires extended periods of sitting and computer use. 
 
NOTE: This job description is not intended to be all-inclusive. An employee will also perform other reasonably-related job responsibilities as assigned by management as required. Sonora Bank reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.
 
Ready to build your future with Sonora Bank? Send your resume and cover letter to hr@sonorabank.com. 


Sonora Bank provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. In addition to federal law requirements, Sonora Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Location: San Angelo, Hutto, Boerne
Reports to: Regional Branch Manager

Summary

The loan officer is responsible for developing new business, structuring and closing of consumer and commercial loans, as well as maintaining and servicing an existing portfolio. Proactively executes integrated sales, service and relationship strategies to support growth and retention of commercial clients that have borrowing needs for complex commercial, consumer and/or mortgage loans. 

Essential Duties and Responsibilities
  • Maintain a working knowledge of Bank policies, procedures, and pertinent lending regulations.
  • Responsible for originating, underwriting, closing and servicing loans.
  • Maintaining and cultivating customer relationships for the bank.
  • Analyzing and presenting loan requests to the appropriate committee.
  • Monitor an existing consumer loan portfolio to ensure proper risk ratings and early identification of potential problems.
  • Conduct a daily review, approval and disposition of consumer overdrafts
  • Meets with customers as necessary during various stages of the lending process.
  • Analyze potential loan markets and develop referral networks in order to locate prospects for loans.
  • Negotiate terms, structure loan financing based on risk considerations and present credits for approval to appropriate levels of authority with the bank as required.
  • Stay abreast of new types of loans and other financial services and products in order to better meet customer’s needs.
  • Meet with applicants to obtain information for loan applications and to answer questions about the process.
  • Support the bank’s strong relationship banking culture through on-going customer contact, quality customer service and superior product knowledge.
  • Monitors loan repayment activities and takes necessary action to collect from past due accounts.
  • Aggressively seeks and obtains quality new business through client and prospect calls, referrals and cross selling efforts.
  • Responsible for sales, credit analysis, proper loan structuring, and client interviewing.
Education and Experience
  • A high school degree or equivalent is required.
  • Bachelor’s degree in finance, business or economics preferred.
  • A minimum of three years previous experience in loan operations (funding, servicing, processing); bank or credit union experience preferred
  • Formal credit training preferred.
  • Thorough knowledge of the financial services industry, indirect & direct lending products (auto loans) and services.
 Skills
  • A strong understanding of lending and collection methods and regulations are required.
  • The ability to effectively communicate both orally and in written form with management, internal and external customers is required.
  • A strong understanding of regulatory and legal requirements pertaining to the banking industry is required.
  • Must be self-motivated and have an ability to work independently as well as in a team setting.
  • High integrity and confidentiality required.
Certifications
Lending School is preferred.
 
Work Environment
Must be able to work under pressure and exhibit good judgment in making decisions pertaining to the overall health of the bank and its employees.  Position requires extended periods of sitting and computer use. In addition, travel between bank branches and to customers and events is required.
 
NOTE: This job description is not intended to be all-inclusive. An employee will also perform other reasonably-related job responsibilities as assigned by management as required. Sonora Bank reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.
 
Ready to build your future with Sonora Bank? Send your resume and cover letter to hr@sonorabank.com. 


Sonora Bank provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. In addition to federal law requirements, Sonora Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Location: San Angelo, Boerne
Reports to: Vice President, Technology

Summary

Manages all aspects of bank core system and software projects. Involved with technology acquisitions, upgrades and maintenance as it relates to the core and third-party systems. Educate bank training coordinators and other employees as needed to efficiently use existing bank software and new software that is implemented.

Essential Duties and Responsibilities
Project Management:
  • Research technology solutions to address needs or create efficiencies and make recommendations.
  • Review and evaluate proposals from vendors for suitability to the bank’s software systems.
  • As the point of contact on assigned projects, performs a variety of duties such as: assembling, coordinating and managing review teams.
  • Responds to inquiries about projects.
  • Report and update the status of projects
  • Assists other departments with plans, goals, objectives, policies and procedures involving current or new software.
  • Coordinate installation and upgrade of bank software.
  • Plan and Execute testing and implementation of bank software.
  • Facilitates and troubleshoots problems associated with implementation of bank software.
  • Educate employees on new software or upgrades to existing bank software.
 
Software Administration:
  • Provides technical and management advice and assistance to department management and personnel as it relates to bank software.
  • Monitor performance and maintain the bank’s current software according to requirements.
  • Troubleshoot problems with existing systems, contacting current system provider if needed.
  • Assist in the creation of contingency plans in the event of network failure as it pertains to the bank’s software.
  • Perform password & profile maintenance as needed in conjunction with IT department.
Education and Experience
  • Bachelor’s degree in a technical discipline or equivalent experience
Preferred Skills
  • Ability to effectively communicate orally and in written form.
  • Demonstrate the ability to anticipate and solve problems or resolve issues.
  • Good interpersonal and organizational skills.
  • Ability to work in a fast-paced environment
Work Environment
Must be able to work under pressure while multi-tasking. Exhibit good judgment in making decisions pertaining to the overall health of the bank and its employees. Position requires extended periods of sitting and computer use. In addition, travel between bank branches and to customers and events is required.
 
NOTE: This job description is not intended to be all-inclusive. An employee will also perform other reasonably-related job responsibilities as assigned by management as required. Sonora Bank reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.
 
Ready to build your future with Sonora Bank? Send your resume and cover letter to hr@sonorabank.com. 


Sonora Bank provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. In addition to federal law requirements, Sonora Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.






Ready to build your future with Sonora Bank? Send your resume and cover letter to hr@sonorabank.com. 


Sonora Bank Equal Employment Opportunity Statement

Sonora Bank provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. In addition to federal law requirements, Sonora Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Old Sonora Bank logo
sonora bank history

Our Roots Run Deep

Sonora Bank is a Texas Tradition in Banking, opening its doors in 1900 in Sonora, Texas. 

Learn more about our history and vision for the future in banking.