Everyone's hands are in

Careers

It's not just a job, it's a way of life. 


What separates Sonora Bank from the competition are the people inside--our team members. Our focus is to make sure that everyone who interacts with Sonora Bank has access to the best in customer service. And, we are looking for talented individuals who are passionate about helping others, hardworking and friendly to join us in our journey. 

Our Commitment

Employee serving in the community

At Sonora Bank, we believe in giving back to the communities where we live and work. When you join the Sonora Bank family, you will become part of a team that genuinely cares about making our communities a better place. Each year, the Sonora Bank team volunteers thousands of hours in our local communities. In addition, we are proud to provide significant funding to local organizations and charities. 





Our Values

Female customer using car charging station
Safety of each other, our customers and the assets we are entrusted with
Integrity in how we work with each other, our customers and the communities where we operate
Diversity & Inclusion creating a culture that welcomes and respects all employees and customers and where everyone feels included
Open Work Environment that welcomes and encourages ideas and differing opinions without fear of retaliation
Customer Service that goes above and beyond to welcome customers to our Bank and treat them with respect and dignity at all times
Environment is considered, and included, in the way we conduct our business and the way we work to minimize our footprint

Explore Sonora Bank Job Opportunities

If you are looking for a place where you can make an impact, check out one of the great opportunities listed below!
Location: Sonora, San Angelo, Boerne, Bulverde, New Braunfels
Reports to: Chief Compliance & Risk Officer

Summary
The BSA Officer is responsible for the implementation, monitoring and overall administration of all aspects of the Bank Secrecy Act compliance program including risk management and compliance with federal and state banking laws and regulations related to the Bank Secrecy Act. Responsible for developing, implementing, and maintain systems and processes to ensure ongoing compliance with the Bank Secrecy Act, USA Patriot Act, Anti-Money Laundering Program, OFAC, and Customer Identification Program. The BSA Officer is required to be fully knowledgeable and skilled in all areas of the BSA department.

Essential Duties and Responsibilities
  • Maintain current knowledge of all federal and state laws and regulations, along with the Bank’s policies and procedures and ensure the bank is in compliance with applicable laws and regulations.
  • Responsible for updates and revisions to BSA/AML/OFAC policies and procedures.
  • Performs daily review, monitoring, and analysis of various reports, logs, and transaction data to identify trends, unusual activity, and monitor large currency activity; determines if transactions are suspicious in nature, such as kiting, significant changes in balances, cash structuring in deposits, loans payments, and certificate of deposit purchases, wire or ACH transfers, monetary instrument sales, new account openings, etc.
  • Monitor of account activity for suspicious patterns and activity, conducts suspicious activity report investigations, high risk customer/account reviews, and recommends when to file Suspicious Activity Reports (SARs).
  • Filing of the SARs when necessary while maintaining a high-level of confidentiality of the SAR reporting process.
  • Development, coordinate, and facilitate training programs to educate bank personnel about BSA related compliance requirements and procedures.
  • Directs the BSA/AML compliance program to ensure sufficient internal controls to promote an effective control environment and prioritize focus towards areas identified as having the highest level of BSA/AML risk to the bank.
  • Responsible for ensuring all required regulatory reporting is conducted in a timely, accurate, and compliant manner, including filing of Currency Transaction Reports (CTRs) and Suspicious Activity Reports (SARs) to FinCEN, as well as FinCEN 314(a) procedures and reporting.
  • Performs customer and transaction analytics to identify trends and possible suspicious activity.
  • Responsible for preparation of the BSA Risk Assessment and the periodic updates.
  • Monitor of the automated BSA/AML/Fraud system, research and resolved alerts and conducts investigations within the system.
    Participates and prepares for regulatory BSA Examinations and Internal/external Audits.
  • Participates in compliance training and continuing education to maintain proficiency with BSA/AML laws and regulations.
  • Trending analysis: Conduct manual analysis on high-risk products such as cash, international ACH, wires, early loan payoffs and accelerated loan payments, cash secured loans, etc.
  • Interacts with vendor to resolve system issues.
  • Assists with special projects, assignments, and tasks as assigned.
Qualifications
  • Must be experienced in the areas of: SAR, CTR, 3.14(a) & 3.14(b) filings.
  • Must be experienced using dynamic BSA/AML monitoring systems, preferably, Yellow Hammer Fraud Detective and BSA pieces.
  • Knowledge of BSA/AML/OFAC/fraud regulations.
    Strong knowledge of bank administration, lending, operations, and products/services.
  • Self-motivated
  • Must possess strong analytical and problem-solving skills with ability to gather, organize, and interpret data.
  • Ability to formulate independent preliminary conclusions.
  • Strong attention to detail with an investigative approach.
  • Ability to exercise good judgement when assessing risk.
  • Ability to maintain confidentiality and adhere to bank policy and procedures.
  • Demonstrates strong communication skills to include written, verbal, and interpersonal skills when communicating with others.
  • Ability to use sound judgment and handles difficult situations with tact, diplomacy, and discretion.
  • Ability to manage time and adhere to strict deadlines.
  • Demonstrates leadership skills and competencies.
Knowledge, Skills and Abilities
  • Bachelor’s degree, preferably in finance, accounting, or related discipline preferred
  • Professional certification (ACAMS, ACFE, CRCM) preferred
  • 5+ years experience of bank BSA/AML compliance experience
    Bank BSA examination experience
  • Previous experience managing bank BSA/AML programs
Work Environment
  • Ability to operate office machines and equipment, such as personal computers, printers, copy machines, fax machines, calculators, and telephones.
  • Ability to communicate clearly with customers, co-workers, and others both in-person and on the telephone.
  • Work activities involve combinations of sitting/standing for extended periods up to 5 hours at a time, kneeling, bending, pushing, lifting, and carrying.
  • Ability to perform repetitive finger, hand and arm movement.
  • Must be able to work under pressure and exhibit good judgment in making decisions pertaining to the overall health of the bank and its employees.
NOTE: This job description is not intended to be all-inclusive. An employee will also perform other reasonably-related job responsibilities as assigned by management as required. Sonora Bank reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.
 
Ready to build your future with Sonora Bank? Send your resume and cover letter to hr@sonorabank.com. 


Sonora Bank provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. In addition to federal law requirements, Sonora Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Location: San Angelo, Boerne, TX
Reports to: Operations Officer

Summary
Call Center Representatives deliver quick reliable service by actively listening to customers request for service and working to troubleshoot and resolve customer issues in a timely manner. In addition, they help customers protect their accounts by reviewing suspicious activity reissuing compromised debit and credit card and maintaining confidentiality.

Essential Duties and Responsibilities
  • Provide customer service primarily by phone to external customers by responding to balance inquiries, debit card, online banking, bill pay and deposit account questions and issues, and other requests for assistance.
  • Supports the products and services of the bank by interfacing with other departments and employees in positive friendly attitude to ensure timely and effective customer service.
  • Performs various operations functions and special projects as needed from time to time and assists others to complete tasks and work assignments.
  • Process stop payment request, address changes, modify account profile information, etc.
  • Process returned mail. Place check orders.
  • Process online banking and bill pay requests.
  • Process and fulfill requests for account research.
  • Support internal staff regarding department products and functions.
  • Responsible for Social Security Administration electronic verification of deposits.
  • Assist with other Verification of Deposit request.
  • Perform debit card maintenance as requested by customer and document approval.
Education
  • High School diploma or equivalent.
  • Minimum of two years previous banking or customer service experience preferred.
Knowledge, Skills and Abilities
  • Must be able to multi-task.
  • Good listener, must have excellent organizational, writing, communication and telephone skills.
  • Able to make decisions with minimum supervision.
  • Highly reliable with the ability to maintain regular attendance and punctuality.
  • Aptitude for issue identification and problem solving.
  • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent.
  • An aptitude for conflict resolution and problem solving.
  • The ability to demonstrate good judgement when making decisions involving account inquiries and problem resolution.
  • Excellent interpersonal skills and the ability to build relationships with your team and customers.
  • Bilingual Spanish – Beneficial
Work Environment
  • Ability to operate office machines and equipment, such as personal computers, printers, copy machines, fax machines, calculators, and telephones.
  • Ability to communicate clearly with customers, co-workers, and others both in-person and on the telephone.
  • Work activities involve combinations of sitting/standing for extended periods up to 5 hours at a time, kneeling, bending, pushing, lifting, and carrying.
  • Ability to perform repetitive finger, hand and arm movement.
  • Must be able to work under pressure and exhibit good judgment in making decisions pertaining to the overall health of the bank and its employees.
NOTE: This job description is not intended to be all-inclusive. An employee will also perform other reasonably-related job responsibilities as assigned by management as required. Sonora Bank reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.
 
Ready to build your future with Sonora Bank? Send your resume and cover letter to hr@sonorabank.com. 


Sonora Bank provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. In addition to federal law requirements, Sonora Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Reports to: Chief Credit Officer

Summary
Under limited supervision, responsible for the quantitative and qualitative analysis of applicant requests for business loan requests including complex ownership structures and cash flow sources. Assess collateral values and credit risk and prepare detailed, written credit approval packages for presentation to loan committee. Spread and analyze personal and business financial statements and tax returns. Administration of appraisals and evaluations is also required.

Essential Duties and Responsibilities
  • Provide assistance and support to loan officers by performing analysis on financial statements, tax returns, and cash flow for borrowers. This includes, but is not limited to:
    • Researching client’s banking relationship and credit history
    • Determining strengths and weaknesses of the credit
    • Appropriately analyzing collateral values
    • Identifying and mitigating policy exceptions
    • Analyzing financial trends (income statements, cash flow, etc.)
    • Request additional information as needed from the loan officer and occasionally, the customer directly
    • Maintain a current knowledge of banking/financial terminology and regulations. Must be detail oriented and be able to read, understand, and closely follow bank’s loan policy and all pertinent standard operating procedures.
    • Through careful analysis, to determine the likelihood of repayment and identify all material risks and mitigants
  • Analyze credit data and financial statements and other financial information to determine the degree of risk involved in extending credit or lending money.
  • Present credit analysis in loan committee with Senior Management including director loan committee.
  • Evaluate customer needs and assess sources and uses of cash and appropriately structure debt within credit policy parameters while fully mitigating exceptions to policy.
  • Spread financial statements in Bank software and analyze output, analyze trends, ratios, cash flow, and changes in the balance sheet and synthesize information to ask questions and present pertinent info in credit presentations.
  • Understand differences in industries and geographic locations and the impact of micro and macroeconomic events as they may impact a particular customer or group of customers.
  • Understand industry metrics and compare performance and risk status.
  • Maintain a strong working knowledge of Bank policies and pertinent lending regulations.
  • Strong understanding of risk grading policy of the Bank and regulators and application to each borrowing relationship.
  • Calculate financial ratios, cash flow, debt service, etc. and understand the materiality of each borrowing situation.
  • Provide support for lending officers, Credit Manager and Senior Management as needed.
  • Understand and apply Bank appraisal policy and administration in a consistent manner. Order property evaluations and reviews of evaluations and appraisals.
  • Participate in training opportunities as presented.
  • Maintain regular and reliable attendance.
  • Perform related duties and responsibilities as required including assisting with special projects and requests from Senior Management.
  • Perform other duties necessary to keep the loan function of the bank performing efficiently and effectively.
Education and Experience
  • A Bachelor’s Degree is required. Bachelor’s in Finance or Accounting is preferred.
  • A minimum of two years of bank experience and commercial credit analysis is required.
Skills
  • Ability to read, comprehend and interpret financial statements, tax returns, aging statements and covenants. Accounting background/education is a plus. Basic understanding of accounting and financial statements including relationship between statement of cash flows to the income statement and balance sheet is required.
  • Commercial underwriting experience is required.
  • Understanding of appropriate loan structuring concepts.
  • Understanding company formation structures and ability to identify borrowing and guaranty structures.
  • Working knowledge of loan documents, collateral instruments and banking/financial terminology.
  • Strong organizational and time management skills.
  • Effectively work with the Bank’s Central Loan Processing group and working knowledge of the department’s responsibilities.
    Effective time management skills are necessary along with the ability to multi-task and consistently follow up in a timely and effective manner.
  • Strong knowledge of Microsoft Office products, including Word and Excel.
  • Ability to maintain a professional demeanor and appearance at all times that ensures appropriate and professional behavior and communications with customers and staff.
  • Ability to work effectively as part of a team.
  • Ability to develop and maintain working knowledge of bank policies, procedures, and systems.
  • Fluency in the English language.
  • A strong understanding of mathematical and quantitative concepts is required.
  • Outstanding oral and written communication and presentation skills are required.
  • Must be able to maintain effective interpersonal relationships with both internal and external customers as effective gathering and exchanging complex information is required.
  • Proficiency with various technologies, especially with spreadsheet software is required.
  • Independent decision making and effective deductive reasoning.
  • This position requires the ability to multi-task while meeting deadlines and maintaining attention to detail.
  • Prior experience with financial spreading software is preferred.
Certifications
None

Work Environment
  • Ability to operate office machines and equipment, such as personal computers, printers, copy machines, fax machines, calculators, and telephones.
  • Ability to communicate clearly with customers, co-workers, and others both in-person and on the telephone.
  • Work activities involve combinations of sitting/standing for extended periods up to 5 hours at a time, kneeling, bending, pushing, lifting, and carrying.
  • Ability to perform repetitive finger, hand and arm movement.
  • Must be able to work under pressure and exhibit good judgment in making decisions pertaining to the overall health of the bank and its employees.
NOTE: This job description is not intended to be all-inclusive. An employee will also perform other reasonably-related job responsibilities as assigned by management as required. Sonora Bank reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.
 
Ready to build your future with Sonora Bank? Send your resume and cover letter to hr@sonorabank.com. 


Sonora Bank provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. In addition to federal law requirements, Sonora Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Location: New Braunfels, TX
Reports to: Branch Manager

Summary

Provides a friendly atmosphere to make the customer feel at ease during the interview process for opening of new deposit accounts, completing consumer loan applications, and processing cash/deposit transactions. Provides information on all deposit accounts and consumer loan products and to cross-sell the Bank’s products.

Essential Duties and Responsibilities
  • Greet customers promptly upon their arrival in the bank lobby.
  • Conduct professional interactions with the customers throughout all transaction processes.
  • Open new accounts (checking, savings, certificates of deposit and IRAs).
  • Order checks for customers and produce temporary checks.
  • Issue ATM Debit cards.
  • Open safe deposit boxes and provide access to boxes for customers.
  • Promptly answer phones.
  • Provide customer service, answering questions about their accounts and providing research as requested.
  • Helping customers with Online Banking and Mobile Banking
  • Process deposits, cash checks, and change orders for customers.
  • Process night drop deposits and mail deposits. Maintain records for audit.
  • Sell Cashier’s Checks, Money Orders and Gift Cards.
  • Balance Cash Vault daily.
  • Redeem Savings Bonds.
  • Prepare Compliance Audits as required for Internal Audits.
  • New accounts input, (Loans, DDA, and Savings).
  • Process stop payment request and input on system.
  • Process wire transfer request and prepare Wire Transfer form for Wire Department.
  • Customer service-answer phones, research and balancing customer accounts.
  • Balance and Supply ATM weekly.
Education and Experience
  • High School diploma or equivalent.
  • Previous Teller or Personal Banker experience preferred.
  • Excellent organizational skills required.
  • Ability to communicate in a professional manner and quickly assess and prioritize customer needs when assisting customers who may be are upset or angry.
  • Excellent verbal, written and interpersonal communication skills required; including keen ability to communicate genuinely conveying respect, dignity and cheerfulness with all levels of staffing.
  • Ability to coordinate with employees across department lines.
  • Ability to use sound judgment when routing calls and providing information to callers.
  • Regular and punctual attendance is required.
  • Knowledge and use of computers and 10-key machines.
  • Ability to handle confidential information in a professional manner.
  • Completing assigned tasks within the deadline provided.
Work Environment

Qualified applicants must be able to work in a fast- paced environment and exhibit sound judgment in making decisions related to the overall health of the bank. Position requires extended periods of standing, sitting, and computer use. In addition, travel between branches and to customers and events may be required.


NOTE: This job description is not intended to be all-inclusive. An employee will also perform other reasonably-related job responsibilities as assigned by management as required. Sonora Bank reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.
 
Ready to build your future with Sonora Bank? Send your resume and cover letter to hr@sonorabank.com. 


Sonora Bank provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. In addition to federal law requirements, Sonora Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.






Ready to build your future with Sonora Bank? Send your resume and cover letter to hr@sonorabank.com. 


Sonora Bank Equal Employment Opportunity Statement

Sonora Bank provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. In addition to federal law requirements, Sonora Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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sonora bank history

Our Roots Run Deep

Sonora Bank is a Texas Tradition in Banking, opening its doors in 1900 in Sonora, Texas. 

Learn more about our history and vision for the future in banking.